Platform Rules Player Rights Philippines

smjili Terms and Conditions — What You Need to Know Before You Play

These Terms and Conditions govern your use of the smjili platform. By registering an account or accessing any part of the platform, you agree to be bound by these terms. Please read this page carefully before you start — it covers your rights, your responsibilities, and how smjili operates for players in the Philippines.

Last Updated

2025 — Applies to all registered players on the smjili Philippines platform.

18+ Only Philippines Players PHP Transactions One Account Per Player Responsible Gaming Privacy Protected VIP Programme Rules Withdrawal Policy 18+ Only Philippines Players PHP Transactions One Account Per Player Responsible Gaming Privacy Protected VIP Programme Rules Withdrawal Policy

Platform Rules That Protect Every Player

These terms apply to all players accessing smjili from the Philippines. They are written to be clear and straightforward — not buried in legal jargon.

1. Eligibility and Account Registration

To register and use smjili, you must be at least 18 years of age and located in the Philippines. By creating an account, you confirm that all information you provide — including your name, contact details, and payment information — is accurate, complete, and belongs to you. Each player is permitted to hold only one account on the platform; duplicate accounts are not allowed and may result in suspension or permanent closure of all associated accounts. You are solely responsible for maintaining the confidentiality of your login credentials, and smjili will not be liable for any losses resulting from unauthorised access caused by your failure to keep your account details secure. If you suspect that your account has been accessed without your permission, you must notify us immediately at [email protected] so that appropriate action can be taken. smjili reserves the right to request identity verification documents at any time to confirm that account information is accurate and that eligibility requirements are met. Accounts found to belong to individuals under 18 years of age will be closed immediately and any funds may be forfeited in accordance with applicable regulations.

2. Deposits, Withdrawals, and Transactions

All financial transactions on smjili are conducted in Philippine pesos (PHP) using supported local payment methods including GCash and Maya. Deposits are credited to your account once the transaction has been confirmed by the relevant payment provider, and smjili is not responsible for delays caused by third-party payment processors. Withdrawal requests are processed in accordance with the platform's withdrawal policy, which is detailed on the Withdrawal page — players are encouraged to review that page for current processing times and any applicable limits. VIP members may be eligible for faster processing times and higher withdrawal limits as part of the smjili loyalty programme; full details are available on the VIP page. You must ensure that the payment account you use for withdrawals is registered in your own name — smjili does not process withdrawals to third-party accounts under any circumstances. Any attempt to use the platform for money laundering, fraudulent transactions, or any other illegal financial activity will result in immediate account suspension and may be reported to the relevant Philippine authorities. smjili reserves the right to conduct additional verification checks before processing any withdrawal request, particularly for large amounts or accounts that have not previously completed identity verification.

3. Platform Use and Acceptable Conduct

smjili is an online gaming and entertainment platform intended for personal, non-commercial use by eligible players in the Philippines. You agree to use the platform only for its intended purpose and in a manner that does not interfere with the experience of other players or the operation of the platform itself. Any attempt to manipulate game outcomes, exploit technical errors, use automated software or bots, or engage in any form of collusion with other players is strictly prohibited and will result in immediate account suspension without refund. You must not use the platform to transmit any harmful, offensive, or unlawful content, and you must not attempt to gain unauthorised access to any part of the platform's systems or infrastructure. smjili reserves the right to monitor platform activity to detect and prevent abuse, and any accounts found to be in violation of these conduct rules will be dealt with at the platform's sole discretion. All game outcomes on smjili are determined by certified random number generation systems, and no player or third party has the ability to influence or predict results. If you encounter a technical error or believe a game result is incorrect, you must report it to [email protected] rather than attempting to exploit the situation.

4. Responsible Gaming and Player Welfare

smjili is committed to providing a gaming environment that supports player welfare and encourages responsible participation. Online gaming is intended to be an enjoyable form of entertainment, and we strongly encourage all players to set personal limits on their time and spending before they begin playing. If you feel that your gaming activity is becoming difficult to control, or if it is negatively affecting your finances, relationships, or daily life, we urge you to make use of the responsible gaming resources available on the Responsible Gaming page. Players who wish to take a break from the platform may request a temporary self-exclusion by contacting [email protected], and smjili will action such requests promptly. We do not target or market to individuals who have self-excluded or who have indicated that they are experiencing gaming-related difficulties. smjili reserves the right to impose account restrictions or initiate contact with a player if platform activity suggests that responsible gaming limits may have been exceeded. All players are reminded that gaming outcomes are based on chance and that past results do not influence future outcomes in any way.

5. Intellectual Property and Privacy

All content on the smjili platform — including but not limited to logos, graphics, game interfaces, text, and software — is the intellectual property of smjili or its licensed content providers and is protected under applicable Philippine and international intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any platform content without prior written permission from smjili. Your personal data is collected and processed in accordance with our Privacy Policy, which explains what information we collect, how it is used, and how it is protected. smjili does not sell your personal data to third parties, and we take reasonable technical and organisational measures to keep your information secure. By using the platform, you consent to the collection and use of your data as described in the Privacy Policy. If you have questions or concerns about how your data is handled, you may contact us at [email protected] and we will respond in accordance with applicable data protection obligations. smjili may update these Terms and Conditions from time to time, and continued use of the platform after any update constitutes acceptance of the revised terms.

Quick Answers on Platform Rules

Common questions Filipino players ask about smjili's terms, account rules, and platform policies.

No. Each player is permitted to hold only one account on smjili. Opening multiple accounts — whether under the same name, different names, or using different contact details — is a violation of these Terms and Conditions. If duplicate accounts are detected, smjili reserves the right to close all associated accounts and withhold any balances pending investigation. If you have accidentally created a duplicate account or are having trouble accessing your existing account, please contact [email protected] for assistance rather than creating a new registration.

Providing false or inaccurate information during registration is a breach of these Terms and Conditions. smjili may request verification documents at any time, and if the information on your account cannot be verified or is found to be incorrect, your account may be suspended until the matter is resolved. In cases of deliberate misrepresentation — particularly regarding age or identity — smjili reserves the right to close the account permanently. It is always in your best interest to ensure your account details are accurate, as this also protects your ability to make withdrawals to your own verified payment accounts.

If you wish to take a break from the platform or close your account permanently, you can request this by contacting [email protected]. smjili will process self-exclusion requests promptly and will not send marketing communications to players who have self-excluded. For more information on the responsible gaming tools and resources available to you, visit the Responsible Gaming page. We take player welfare seriously and will always support players who choose to step back from gaming activity.

smjili may update these Terms and Conditions from time to time to reflect changes in platform operations, applicable regulations, or other relevant factors. When significant changes are made, we will make reasonable efforts to notify registered players. However, it is your responsibility to review this page periodically to stay informed of the current terms. Continued use of the smjili platform after any update to these terms constitutes your acceptance of the revised version. If you have questions about any specific clause or change, you are welcome to contact us at [email protected].

Ready to Join smjili?

Now that you know the rules, you are ready to get started. Registration is free and takes just a few minutes — join Filipino players already on the platform.